Cheryl PlatzinBootcampAlexa’s Sub-Prime EraWhat will become of the great wave of digital assistants in the face of huge layoffs and a cooling economy?Jan 5, 2023Jan 5, 2023
Cheryl PlatzinIdeaplatzNext-generation UX from… the US Post Office?Deconstructing an unexpectedly boundary-pushing multimodal experience for lessons we can all applyJul 15, 2022Jul 15, 2022
Cheryl PlatzinPrototyprVoice UI Best Practices: Learning from Phone SystemsThe IVRs we deal with regularly can teach us a great deal about how to approach voice user interfaces.Aug 25, 2017Aug 25, 2017
Cheryl PlatzinIdeaplatzPretty Please, AlexaUsers of today’s voice assistants keep asking for a ‘politeness mode.’ But what do they really want?Dec 13, 201721Dec 13, 201721
Cheryl PlatzinIdeaplatzConversational UI: Five Danger ZonesCommon pitfalls in chatbot design, and how to avoid themMay 8, 20181May 8, 20181
Cheryl PlatzinIdeaplatzA Conversational Design PrimerLooking to get started in voice or chatbot design? Learn the basic terminology and concepts to better prepare you to make smart design…Nov 13, 2018Nov 13, 2018
Cheryl PlatzinIdeaplatzYour Voice Design InterviewHow to “talk the talk” when interviewing for a voice user interface design role.Jan 18, 20181Jan 18, 20181
Cheryl PlatzinIdeaplatzGiving Voice to your Voice DesignsA look behind the curtains on my most popular workshop — reflected in the context of a post-coronavirus worldJan 14, 2021Jan 14, 2021
Cheryl PlatzinPrototyprWeak spots in today’s voice user interfacesIn order to make VUI more conversational, we must understand where today’s experiences fall short.Mar 17, 20173Mar 17, 20173
Cheryl PlatzinIdeaplatzThe Narrowing Rift: Voice UI and Conversational UIIf today’s voice operated devices AREN’T conversational, what does “conversational” even mean?Feb 23, 20172Feb 23, 20172
Cheryl PlatzinMicrosoft DesignVoice User Interface Design: New Solutions to Old ProblemsDesigners, it’s time to expand our skill set. Voice UI makes existing products more accessible and taps into a powerful technology trend.Feb 21, 201715Feb 21, 201715
Cheryl PlatzinIdeaplatzSo, You Want To Be a Voice DesignerMaybe you’re like me — you grew up with Star Trek and have been fascinated by voice control ever since Scotty talked to a mouse in Star…Jun 22, 20161Jun 22, 20161
